Help Center
Contact Us
Membership
- General Club Information
- What Happens After the Intro Order?
- WinePrint™
- What are my Membership Benefits?
- What Is LA Times Wine Club?
- How Do I Sign Up For Firstleaf?
Shipping & Delivery
- Can I Have My Orders Sent To A Hold Location or Alternate Address?
- Want to Know if We Ship to Your State?
- FedEx Delivery Manager
- Do I Have To Sign For My Shipment?
- Where Is My Package?
- Why is my First Club Shipment Being Charged So Soon?
Managing My Account
- How Can I Update My Shipping Address
- Rating Your Wines
- How Can I Pause Orders or Update My Frequency?
- How Do I Access My Account?
- How Do I Apply My Store Credit?
- How Do I Change The Ship Date Of My Next Order?
My Orders
- Where And How To Enter A Promo Code
- Double My Club Order To Receive Free Shipping
- Why Am I Missing Wine Cards?
- Can I Select Wines In My Introductory Shipment?
- My Order is in Transit and I'm Not Going to be Home
- What If I Want Specific Wines?
Our Store & Gifting
- How To Purchase A Gift Card
- How To Gift A Firstleaf Membership
- How To Redeem A Gift Card
- Purchasing Wine In Our Online Store
- Can You Personalize The Gift Card Amount?
- The Recipient Didn't Receive Their Gift Card Email
How Do I Change My Membership Status?
Returns
Referral Program
Our Wine
- Firstleaf Guarantee
- Which Firstleaf Wines Have Won Awards?
- Allergies and Wine
- Is Your Wine Organic?
- Is Your Wine Kosher or Vegan?
- Does Your Wine Have Sulfites?