My Order Was Returned

When an order is returned to us, we will reach out via email letting you know!

Depending on the reason for the return, you may be charged a $25 restocking fee (see our Terms and Conditions).  We are happy to reship the order to members with active accounts in most cases.  

If the tracking information shows the order delivered to your address, we will need to file a claim with the carrier to determine the next steps.