Our satisfaction guarantee allows for a credit if you don't enjoy the wine. We’ll credit you the bottle, where legal, just reach out to us at firstname.lastname@example.org within 30 days of delivery. In your email, please provide the name of the bottle and let us know why you didn't enjoy it.
Note: The credit will equal the value paid for the bottle and does exclude shipping charges.
Discovering new wines is a process and it takes us some time to learn exactly what you like. By rating the wine, you help us understand exactly what you like and dislike.
You can rate your wines by following these few simple steps:
Log into your account here
Click on Ratings at the top of the page
Rate the wines with a thumbs up or thumbs down, or leave it blank if you feel neutral