Changing Date Next Order

You can change the date of your club order as long as it has not already processed. If it has processed, the changes you make will not take affect until the order after.   

Changing the date can help if you aren't going to be home for the scheduled delivery. 

To update the ship date of your next order, simply follow these steps:

1. 1. Log into your account here
   2. Go to the Club Orders page at the top of the screen
   3. You can see the ship date of your next order 
   4. Click the date to make changes to the upcoming order
   5. Select any date from the calendar, and click Save
   6. You will see the message "Saved! We updated your settings!"

If your order has already processed, the ship date cannot be edited from the Firstleaf site. To update the delivery date of an order that has already processed, contact our Member Experience team.   Please note - there are limits on how far in advance we can reschedule a delivery and we may not be able to successfully recall it if it has already shipped.  There is a $25 restocking fee for any orders cancelled that are processed and/or shipped.  

Our Member Experience team is happy to assist you with any questions you may have.  The team is generally available Monday to Friday from 9am - 7pm ET and on Saturday/Sunday from 9am to 6pm ET.

You can reach Firstleaf Member Experience by calling 1-800-461-7203 or sending an email to service@firstleaf.com.