Don't Like a Certain Wine

Our goal is to make sure you not only enjoy varietals you're already familiar with; but we also include a few that you may not have even tried before.  All selections are designed to fit within your personal algorithm while simultaneously defining it even further. 

If you receive a wine you don't like be sure to rate it as a thumbs down so you don't receive it again. 

If you don't enjoy a bottle in your club order for some reason, it is covered by our satisfaction guarantee! Please reach out to Member Experience at service@firsteaf.com within 30 days of delivery.  In your note, please share the name of the wine and the reason you didn't enjoy it to allow us to filter your account to your preferences.  In most cases, a wine bottle credit will be applied to your account which will add a replacement bottle to your next club order.  

Please note:  Credits expire when a membership is cancelled or terminated. You may want to "Pause" your membership instead to keep credits active on your account for the future!

To book an appointment to speak to a wine specialist, please visit the link here: Wine Concierge Appointment.  A member of the team will be able to help you customize your next order and help optimize future orders by filtering out varietals you don't want to receive.