Don't Like a Certain Wine

Our goal is to make sure you not only enjoy varietals you're already familiar with; but we also include a few that you may not have even tried before.  All selections are designed to fit within your personal algorithm while simultaneously defining it even further. 

If you receive a wine you don't like be sure to rate it as a thumbs down so you don't receive it again. 

Our satisfaction guarantee allows for a credit if you don't enjoy a wine. We’ll credit you the bottle, where legal, just reach out to us at service@firstleaf.com within 30 days of delivery.  Send an email to service@firstleaf.com and include the name of the bottle and the reason you didn't enjoy it.  The Member Experience team will then apply a credit onto your account which will be applied to your next order. 

Note:  The credit will equal the value paid for the bottle and does exclude shipping charges.

To book an appointment to speak to a wine specialist, please visit the link here: Wine Concierge Appointment.  A member of the team will be able to help you customize your next order and help optimize future orders by filtering out varietals you don't want to receive.